Articles

 Email error messages

----- The following addresses had permanent fatal errors ----- (reason: 550 ... User unknown)...

 How can I change MX for my domain name?

Go to cPanel: click "Mail" - "MX entry", choose "Remote Mail Exchanger". Click "Add New Record"...

 How can I change the password for my mailbox?

Go to cPanel - "Mail" - "Email accounts". Find the correct mailbox and click "Change password".  

 How can I Read my mail online (web-mail)

In order to have access to your personal email from any computer, you have to use one of the...

 How do I create my mailbox?

Go to cPanel - "Mail" - "Email accounts". Complete all of the fields and click “create account”...

 How do I set up DKIM and SPF?

You can do that at cPanel - "Email" - "Email Authentication".

 How much of the disk quota is allocated for mail?

Your website content includes mail. It’s up to you how much space is used for mail. 100% if you...

 I can neither send nor receive mail.

First make sure that you are current with your invoices. If that’s not the problem, make sure...

 I can send mail but am unable to receive any.

This is probably due to your quota being full. You will need to delete some of your mail to make...

 What is the forwarder?

 When sending email I receive an error message.

This means that there is a problem with the recipient’s email address. The message will explain...