I can send mail but am unable to receive any.

This is probably due to your quota being full. You will need to delete some of your mail to make room for the new ones.

If this is not the problem check your mail filters and forwarders. If you still have a problem please contact our support team.

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I can neither send nor receive mail.

First make sure that you are current with your invoices. If that’s not the problem, make sure...

How do I set up DKIM and SPF?

You can do that at cPanel - "Email" - "Email Authentication".

How do I create my mailbox?

Go to cPanel - "Mail" - "Email accounts". Complete all of the fields and click “create account”...

What is the forwarder?

How can I change MX for my domain name?

Go to cPanel: click "Mail" - "MX entry", choose "Remote Mail Exchanger". Click "Add New Record"...