I can send mail but am unable to receive any.

This is probably due to your quota being full. You will need to delete some of your mail to make room for the new ones.

If this is not the problem check your mail filters and forwarders. If you still have a problem please contact our support team.

Esta resposta lhe foi útil?

 Imprimir este Artigo

Veja também

Email error messages

----- The following addresses had permanent fatal errors ----- (reason: 550 ... User unknown)...

How do I set up DKIM and SPF?

You can do that at cPanel - "Email" - "Email Authentication".

When sending email I receive an error message.

This means that there is a problem with the recipient’s email address. The message will explain...

How can I change MX for my domain name?

Go to cPanel: click "Mail" - "MX entry", choose "Remote Mail Exchanger". Click "Add New Record"...

How do I create my mailbox?

Go to cPanel - "Mail" - "Email accounts". Complete all of the fields and click “create account”...