I can send mail but am unable to receive any.

This is probably due to your quota being full. You will need to delete some of your mail to make room for the new ones.

If this is not the problem check your mail filters and forwarders. If you still have a problem please contact our support team.

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How do I create my mailbox?

Go to cPanel - "Mail" - "Email accounts". Complete all of the fields and click “create account”...

How much of the disk quota is allocated for mail?

Your website content includes mail. It’s up to you how much space is used for mail. 100% if you...

I can neither send nor receive mail.

First make sure that you are current with your invoices. If that’s not the problem, make sure...

Email error messages

----- The following addresses had permanent fatal errors ----- (reason: 550 ... User unknown)...

How can I change the password for my mailbox?

Go to cPanel - "Mail" - "Email accounts"   Find the mailbox you need and click "Password"....