I can send mail but am unable to receive any.

This is probably due to your quota being full. You will need to delete some of your mail to make room for the new ones.

If this is not the problem check your mail filters and forwarders. If you still have a problem please contact our support team.

Was this answer helpful?

 Print this Article

Also Read

How can I Read my mail online (web-mail)

In order to have access to your personal email from any computer, you have to use one of the...

When sending email I receive an error message.

This means that there is a problem with the recipient’s email address. The message will explain...

I can neither send nor receive mail.

First make sure that you are current with your invoices. If that’s not the problem, make sure...

How do I create my mailbox?

Go to cPanel - "Mail" - "Email accounts". Complete all of the fields and click “create account”...

Email error messages

----- The following addresses had permanent fatal errors ----- (reason: 550 ... User unknown)...