I can neither send nor receive mail.

First make sure that you are current with your invoices. If that’s not the problem, make sure that mailbox exists and it isn't full.

If your domain has just been registered very recently or if you have recently changed the DNS for your domain, you may have to wait up to 24 hours for the information to be updated.

You can also check whether or not webmail is working for your account if it is, than something is wrong with your email settings.

Esta resposta lhe foi útil?

 Imprimir este Artigo

Veja também

When sending email I receive an error message.

This means that there is a problem with the recipient’s email address. The message will explain...

How can I change the password for my mailbox?

Go to cPanel - "Mail" - "Email accounts"   Find the mailbox you need and click "Password"....

How can I change MX for my domain name?

Go to cPanel: click "Mail" - "MX entry", choose "Remote Mail Exchanger". Click "Add New Record"...

How do I create my mailbox?

Go to cPanel - "Mail" - "Email accounts". Complete all of the fields and click “create account”...

How do I set up DKIM and SPF?

You can do that at cPanel - "Email" - "Email Authentication".