Where can I change files or folders permissions?

Permissions can be changed at cPanel - "File Manager" - select files/folder - click "Change permission".

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How can I create an FTP-account?

When you buy hosting from us this includes one main FTP account that has access to all hosting...

What are the settings for an FTP-connection?

Go to cPanel "Files" - "FTP-accounts". Go to the "Special FTP Accounts" table where you will be...

How to Configure Backup in cPanel

 Go to the "Files" block, click on the "Backup" icon.Note: You can restore only partial backups...

I have registered for your hosting and have my own domain name. What do I need to do now?

You should transfer your domain name to our DNS servers: ns1.sherlockhost.co.uk,...

Show hidden files.

Go to File Manager and choose “Settings”:   Choose "Show hidden files" and press "Save":