I changed my DNS server an hour ago but nothing has happened.

It takes from 12 - 48 hours for this to be done, you have to be patient.

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I have registered for your hosting and have my own domain name. What do I need to do now?

You should transfer your domain name to our DNS servers: ns1.sherlockhost.co.uk,...

Where can I change files or folders permissions?

Permissions can be changed at cPanel - "File Manager" - select files/folder - click "Change...

Information concerning an SSH connection

If you have an account with cPanel control panel, please add your keys to it and authorize. It...

What is .htaccess?

.htaccess  file is a configuration file supported by a number of web servers, used for...

Where can I change my cPanel password?

You can do that in the customer area, go to "Services" - "My services" - "View details" - "Change...