I changed my DNS server an hour ago but nothing has happened.

It takes from 12 - 48 hours for this to be done, you have to be patient.

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How can the cPanel language be changed?

Go to «Preferences» → «Change Language».

Where can I change my cPanel password?

You can do that in the customer area, go to "Services" - "My services" - "View details" - "Change...

Show hidden files.

Go to File Manager and choose “Settings”:   Choose "Show hidden files" and press "Save":

I have registered for your hosting and have my own domain name. What do I need to do now?

You should transfer your domain name to our DNS servers: ns1.sherlockhost.co.uk,...

How can I create an FTP-account?

When you buy hosting from us this includes one main FTP account that has access to all hosting...