How can I create an FTP-account?

When you buy hosting from us this includes one main FTP account that has access to all hosting folders. The password for it is the same as the cPanel password that is in your welcome email.

Additional FTP can be created which have access only to specific folders. The number of FTP accounts available to you depends on your hosting plan.

To create an additional FTP account go to cPanel - "Files" - "FTP accounts”.

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Installing CMS using the autoinstaller

Go to cPanel -> Softaculous Apps Installer    Press “Install Now” to install Wordpress...

Where can I change my cPanel password?

You can do that in the customer area, go to "Services" - "My services" - "View details" - "Change...

I changed my DNS server an hour ago but nothing has happened.

It takes from 12 - 48 hours for this to be done, you have to be patient.

How can the cPanel language be changed?

Go to «Preferences» → «Change Language».

What is the channel width of the virtual hosting server?

The width of each server channel is 1 Gbit per second.