How can I contact technical support for Sherlockhost?

 The operating hours and contact information for tech support may be found on our “Contact” page.

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Where can I view the customer service agreement?

  It is located in the section called Service Agreement  

Does Sherlockhost provide backups for shared hosting?

Website backup is performed daily. This is provided to users if a request is sent to our support...

Are there any bandwidth limitations?

Sherlockhost offers unlimited hosting. There are no bandwidth restrictions. Restrictions exist...

Which Operating System do the shared hosting accounts utilize?

The primary operating system is CloudLinux that has been specifically developed for hosting...

Does Sherlockhost use Spam filters?

Yes, we use the Spam filter called SpamAssassin. This is effective and is based on key components...