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Where can I view the customer service agreement?

It is located in the section called Service Agreement

Website backup is performed daily. This is provided to users if a request is sent to our support...

If your CMS uses PHP, PERL or CGI - it can easily be I initiated on any of our hosting plans....

Our office is located at69 Eaton Place, London SW1X8DF, United Kingdom Telephone: +44 203 769...

Our servers are located in Germany, Netherlands, England, Russia, Ukraine.

List of prohibited types of information can be found at Service Agreement page