Where can I view the customer service agreement?

 

It is located in the section called Service Agreement

 

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How can I contact technical support for Sherlockhost?

 The operating hours and contact information for tech support may be found on our “Contact” page.

Does Sherlockhost provide backups for shared hosting?

Website backup is performed daily. This is provided to users if a request is sent to our support...

Which Operating System do the shared hosting accounts utilize?

The primary operating system is CloudLinux that has been specifically developed for hosting...

Where are your servers located?

Our servers are located in Germany, Netherlands, England, Russia, Ukraine.

What websites are not allowed for Sherlockhost?

List of prohibited types of information can be found at Service Agreement page