Where are your servers located?

Our servers are located in Germany, Netherlands, England, Russia, Ukraine.

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Does your Shared Hosting service provide Control Panels?

Yes, we offer cPanel - it is a user-friendly management tool for shared hosting accounts.

Is there a space limitation on the hard drive?

No, according to Sherlockhost’s Service Agreement there are no restrictions on web space.

Where can I view the customer service agreement?

  It is located in the section called Service Agreement  

Does Sherlockhost provide backups for shared hosting?

Website backup is performed daily. This is provided to users if a request is sent to our support...

Does Sherlockhost use Spam filters?

Yes, we use the Spam filter called SpamAssassin. This is effective and is based on key components...