Where are your servers located?

Our servers are located in Germany, Netherlands, England, Russia, Ukraine.

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Where can I view the customer service agreement?

  It is located in the section called Service Agreement  

Does Sherlockhost provide backups for shared hosting?

Website backup is performed daily. This is provided to users if a request is sent to our support...

What websites are not allowed for Sherlockhost?

List of prohibited types of information can be found at Service Agreement page

Does Sherlockhost use Spam filters?

Yes, we use the Spam filter called SpamAssassin. This is effective and is based on key components...

How can I contact technical support for Sherlockhost?

 The operating hours and contact information for tech support may be found on our “Contact” page.