Where are your servers located?

Our servers are located in Germany, Netherlands, England, Russia, Ukraine.

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Does Sherlockhost provide backups for shared hosting?

Website backup is performed daily. This is provided to users if a request is sent to our support...

Is there a space limitation on the hard drive?

No, according to Sherlockhost’s Service Agreement there are no restrictions on web space.

How can I contact technical support for Sherlockhost?

 The operating hours and contact information for tech support may be found on our “Contact” page.

Where can I view the customer service agreement?

  It is located in the section called Service Agreement  

Which Operating System do the shared hosting accounts utilize?

The primary operating system is CloudLinux that has been specifically developed for hosting...