What is the forwarder?

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I can send mail but am unable to receive any.

This is probably due to your quota being full. You will need to delete some of your mail to make...

How do I create my mailbox?

Go to cPanel - "Mail" - "Email accounts". Complete all of the fields and click “create account”...

I can neither send nor receive mail.

First make sure that you are current with your invoices. If that’s not the problem, make sure...

How can I change the password for my mailbox?

Go to cPanel - "Mail" - "Email accounts"   Find the mailbox you need and click "Password"....

How do I set up DKIM and SPF?

You can do that at cPanel - "Email" - "Email Authentication".